How to Reach Us

Got a question about an order, a product, or anything else? The kidding around team is here to help, and this page tells you exactly how to reach us and what to expect once you do.

The fastest way to get help is email: [email protected]. We read every message and reply in the order it arrives, typically within 1-2 business days (Monday-Friday, ET). Messages sent over the weekend are answered the next business day.

Order Issues

Include your order number so we can pull up your details right away.
Let us know if it's a shipping delay, a tracking question, or a missing item.
We'll follow up with an update or next steps as soon as we have them.

Product Questions

Sizing, materials, compatibility, or care instructions — just ask.
A link or the product name from www.toysmastermindtoy.shop helps us answer faster.

Everything Else

Returns, billing, feedback, or general inquiries are all welcome at [email protected].

Any information you share with us is used only to review and respond to your inquiry — nothing more.

Mailing Address

kidding around
60 West 15th Street (at 6th Ave) New York, NY 10011

Please email us before sending anything by mail — we cannot accept unannounced returns.