✦ Information

Shipping, Tracking & Returns

Shipping

Free shipping applies to every order, with no minimum. Orders are processed and dispatched within 24-48 hours after payment, Monday through Friday.

After dispatch, delivery usually takes 4-8 days. These are estimates rather than guarantees: carrier volume, weather and remote delivery areas can add time, and in rare cases a package can take up to about 15 days to arrive.

When your order ships we email you a tracking link. Tracking can take 24-48 hours to show movement after dispatch — that is normal carrier lag, not a lost package.

Returns & Refunds

We accept returns and exchanges for 30 days after your order is delivered. Items must be unused and in their original packaging.

Contact [email protected] with your order number to begin. Once the item is back with us and inspected, we refund the original payment method within 5-10 business days. Return shipping is paid by the customer; the exception is an order that arrived damaged, defective or wrong.

Received the wrong item, or something broken? Email [email protected] within 30 days of delivery with a photo and your order number. We will replace it or refund you in full, and we pay for the return.

Return Address

kidding around
60 West 15th Street (at 6th Ave) New York, NY 10011

Please contact us before sending anything back — returns sent without approval may be delayed or refused.

  • Questions? Write to us anytime at [email protected].
  • More information is available at www.toysmastermindtoy.shop.

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